Privacy Policy

TheLearningAcademy’s policy is to respect and protect the privacy of our users. This policy
statement tells you how we collect information from you and how we use it.
There are cases where TheLearningAcademy asks you for personal information, such as your
email address. This happens when you register for services that require registration or
subscription. The information you give to register for these services will not be used for any
other purpose other than to grant access to and administer these services.

While TheLearningAcademy strives to protect its user’s personal information and privacy,
we cannot guarantee the security of any information you disclose online and you do so at
your own risk. You accept the inherent security risks of providing information and dealing
online over the Internet and will not hold us responsible for any breach of security unless
this is due to our negligence or willful default. TheLearningAcademy’s policy does not extend
to anything that is inherent in the operation of the internet, and therefore beyond
TheLearningAcademy’s control, and is not to be applied in any manner contrary to
applicable law or governmental regulation. We reserve the right at our discretion to make
changes to this policy at any time. Please check this page periodically for changes.

This policy explains the following:

  • what information we may collect about you
  • how we will use information we collect about you
  • whether we will disclose your details to anyone else
  • your choices and rights regarding the personal information you provide to us

  • What information we may collect about you

    In order to provide our educational services to our users we need to collect and process information about you. We make every effort to minimise the information gathered.

    When you use our Website, whether for browsing, leaving comments in the Activity Zone, or attending a class you will be firstly asked to register onto the system. The information that we collect at this stage is:

  • Email address

  • To purchase a Course(s) you will also be asked to provide our third party payment service provider with:

  • Your payment details (e.g. credit card details)

  • We do not store any credit card or payment information. All our payments are handled by 3rd party payment tools and no such information is stored on our website. You can read stripes Privacy Policy on their website here:

    If you decide to comment within the Activity Zone/Instant Messaging in the Live Class/Raise Hand function we will gather this information as display it in the Class recordings. This information however is only linked to your username and not your email address. The username is random generated at the time of registration and does not link the email to the user.

    When attending a Live class you may also be used the Audio feature that will record your voice. This audio will be also heard in the recordings. Again this data is only linked to your user account and not your email.

    How we will use information we collect about you

    The information collected from you as a user is only to enable you to access online services (5 Learning Zones) in line with our Website Terms of Use and Terms and Conditions of Supply. No financial data is held on TheLearningAcademy website. Information gathered with the Class Zone via the Live Polls/IMs/Raise Hand will be used to direct the teacher on learning outcome and to provide information on direction for teaching styles. This information is linked to your username rather than email address.

    Whether we will disclose your details to anyone else
    TheLearningAcademy only shares information with strategic partners. There is no personal
    or identifiable information shared with our partners. If support is required only the
    username of the student or teacher is shared in order to support the user in fixing their

    Your choices and rights regarding the personal information you provide to us

    You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within 30 days at the latest:

  • To ask for a copy of data we are processing about you and have inaccuracies corrected
  • To ask us to restrict, stop processing, or to delete your personal data
  • To request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer, and to make a complaint to a data protection regulator
  • To make a request in relation to any of the aforementioned rights, please email us at
  • If you are unhappy with the way that we are processing your personal data, please let us know. The best way to bring this to our attention is by emailing us at

    Demographic and other data
    This website uses cookies, web analytics and web logs to collect information about your use
    of our site, information about your computer such as your computer’s IP address and
    browser type, demographic data and, if you arrived at our site via a link from a third party
    site, the URL of the linking page.

    The use of such cookies is normal practice and many major websites use them to provide
    useful features for their customers. Cookies do not personally identify users but they do
    identify a user’s computer. Most browsers are initially set to accept Cookies.
    Cookie Opt-Outs

    Some people find the idea of a website storing information on their device a little intrusive,
    in particular when the information is stored and used by a third party. If you would prefer
    to opt out of cookies, it is possible to control cookies by following the steps below, however
    you should be aware that you might lose some features and functionality of the website if
    you do so.

    Cookies, including those which have already been set, can be deleted from your hard drive.
    You can also change the preferences/settings in your web browser to control cookies. In
    some cases, you can choose to accept cookies from the primary site, but block them from
    third parties. In others, you can block cookies from specific advertisers, or clear out all
    cookies. Deleting or blocking cookies may reduce functionality of the site. To learn more
    about how to reject cookies, visit or go to the help menu within
    your internet browser.

    Opting out of Behavioural Advertising Cookies:
    If you would like to disable “third party” cookies, you can turn them off by going to the third
    party’s website and getting them to generate a one-time “no thanks” cookie that will stop
    any further cookies being written to your machine.

    Any change to this Privacy Policy will be posted on this website and will become effective 5
    days after posting. Please note that this Privacy Policy does not apply to other websites
    linked through this website. Personal Information which you choose to provide to other
    websites will be subject to the privacy policies of those websites.

    We take security very seriously. All staff are made aware of the security procedures they
    must follow when handling personal information. Data is protected from unauthorised
    access and we are confident no one will be able to access your personal information

    We also protect data which is being transferred. As long as your web browser supports the
    Secure Sockets Layer (SSL), any personal data transmitted from your browser to our web
    service, or from the service to your browser, will be encrypted.
    Please note that internet email is never a totally secure way of communicating. By using it,
    you agree that you will send any information by email at your own risk.
    Links to third-party sites

    While we will take all reasonable precautions to make sure that other organisations we deal
    with have good security practices, we are not responsible for the privacy practices of those
    organizations whose websites may be linked to our service.

    TheLearningAcademy uses Caching on the website to speed up delivery of content to the
    users. The cache is renewed every 5 days. Alternatively, the user can press Ctrl and F5 to
    renew the websites content. Caching is only used to improve performance and no personal
    data is captured.

    Email communications
    Email is used to communicate with the Students and Parents in relation to the Subscribed
    Course. Emails are generated if a Teacher needs to reach out the Students or Parents with
    information directly related to the Course. The use of Email is limited as will only be used
    when required. Most interactions should be completed in the Activity Zone within
    TheLearningAcademy Platform.

    We do not knowingly use the Website to solicit data from or market to children under the age of 13.

    If a parent or guardian becomes aware that his or her child has provided us with information or may be receiving communications from us without consent of a parent or guardian, we ask that this be brought to our immediate attention. We will make it our priority to address this situation and delete information relating to a child as soon as practicable. In such an event, please contact us at

    Retention of Data
    TheLearningAcademy only holds data for no longer than is necessary. Once the purpose of the data has been fulfilled TheLearningAcademy will permanently delete this data or remove any attributes that makes the data identifiable to a person. This anonymised data may be used to improve TheLearningAcademy’s experience for teachers and students in the future. All comments in the Activity Zone may be kept for the duration of the course plus 40 days.

    Links to other sites. 
    TheLearningAcademy chooses its partners carefully but users should be aware that when
    you are on a TheLearningAcademy site, you could be directed to other sites that are beyond
    our control. There are links to other sites from TheLearningAcademy pages that take you
    outside our service. For example, if you “click” on a link in a directory list item, the “click”
    takes you off the TheLearningAcademy site. These other sites may send their own cookies to
    users, collect data or solicit personal information. Always be aware of where you may end
    up! Please keep in mind that whenever you give out personal information online, for
    example, via message boards or discussion forums that information can be collected and
    used by people you don’t know.

    Location of Data
    Our servers are located in the European Union. We use a third party service who currently hosts data/recordings in the USA. The third party host the data in Microsoft Azure and all security measures are implemented. All data stored is encrypted. There is no identifiable data hosted in the USA. USA data is only accessible by authorised users of TheLearningAcademy. All user data (emails, Activity Zones data) is hosted in the EU.

    Changes to the Privacy Policy
    Please note that we may update this privacy policy from time to time. Please check back frequently to see any updates and changes to this privacy policy.

    If you have any questions or comments about this privacy policy, please let us know by emailing